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Riverside County Regional Medical Center
26520 Cactus Avenue
Moreno Valley, CA 92555
TDD: 951-486-4397

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Caring is our Calling; California's Community Hospitals.

Laptop Missing From Local Hospital May Have Contained Patient Information

RELEASEDATE: November24,2014

RIVERSIDE COUNTY, CA. – An unencrypted laptop computer that was reported missing from Riverside County Regional Medical Center (RCRMC) in late September might have contained the personal information of patients who received rehabilitation services there between Feb. 1, 2013 and Sept. 18. 2014, hospital officials said this week.

RCRMC's chief compliance officer, Jan Remm, said that after a department manager at the Moreno Valley-based hospital reported the laptop missing on September 25, 2014, the hospital immediately notified law enforcement and began a thorough internal investigation.

Remm said computer forensic experts determined the information of approximately 7,313 patients might have been stored on the laptop. The information includes differing amounts of patient information, including names, addresses, birth dates and, in some instances, social security numbers and health-plan policy numbers. Limited clinical information, such as diagnoses, also might have been present.

Remm said the hospital is in the process of mailing letters to inform affected patients about the data breach.

Hospital officials encourage patients concerned about personal information to closely monitor their credit reports by calling 1-877-322-8228 to request a free annual report from the three U.S. credit reporting agencies – Equifax, Experian and TransUnion. The report also may be requested online at

"Protecting the privacy of patients is a commitment and top priority at RCRMC," Remm said. "We have already initiated several measures – including the encryption of all our computing devices – to strengthen our safeguards on patient information and protect patient privacy."

Patients who have questions or concerns about whether their information was stored on the laptop are encouraged to contact the RCRMC confidential assistance line staffed with professionals familiar with this incident. The confidential assistance line is available Monday through Friday 6:00 a.m. to 4:00 p.m., PST at (866) 317-7301.

951-486-4134 (O)
951-867-1776 (M)

Preemies to Celebrate Holidays at RCRMC Neonatal ICU Reunion
Riverside County Regional Medical Center preps for hundreds of kids in downtown Riverside

RIVERSIDE COUNTY, CALIF.—Premature babies, born so small they could be cradled in the palm of a hand, will reunite with healthcare providers who helped save their lives during Riverside County Regional's First Annual Neonatal ICU Reunion on Saturday, Nov. 29th.

The free holiday-themed reunion will kick off at 9:30 a.m. at the Riverside Convention Center in downtown Riverside. Activities throughout the morning will include the Polar Playground and time with Santa. The reunion is part of the RCRMC Foundation's Annual Festival of Trees activities, which support and promote pediatric programs at the hospital.

Organizers say the event is open to NICU graduates of all ages. About 100 graduates of RCRMC's NICU are expected to attend the celebration—most of them younger than kindergarten age. But grown graduates also plan to attend, to honor the hospital's 122-year legacy of caring for new mothers and their infant children.

Riverside County Regional Medical Center Awarded at the 2014 Donation & Transplantation Symposium
Riverside County Regional Medical Center's commitment to saving lives through organ, eye and tissue donation has been recognized by the federally-designated organ, eye and tissue recovery agency in the greater Los Angeles Metropolitan area, OneLegacy. During the agency's annual Donation & Transplantation Symposium, held this past Tuesday, October 21st, 2014, at the Fairplex Conference Center in Pomona, the hospital received two significant awards.

On one hand, Riverside County Regional Medical Center (RCRMC) received a plaque for "Excellence in Partnerships" and was declared the hospital that provides the most donation inspiration to others. In April 2014, RCRMC pioneered a year-long county-wide campaign to encourage their nearly 20,000 county employees to Donate Life. This effort was developed with a strong partnership between RCRMC, the Riverside County Board of Supervisors and OneLegacy. The campaign is the first known to encourage donor registration county-wide in California and in the US.


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